Comments Off on If I receive an error message while placing my order, what should I do?
Identify the type of error message:
- CVC2/CVV2 — Be sure that you entered the correct three-digit code located on the signature strip on the back of your credit card.
- Card Did Not Meet Checksum Test — You may have incorrectly entered your account number. Common mistakes include transposing numbers or leaving out numbers.
- Declined Due to Insufficient Funds — Check with your credit card company or bank to make sure you have enough available funds to cover your purchase.
- Declined by Card Processor — Call your credit card company or bank and inform them that you’re having a problem making an online purchase.